Cancellation & Refund Policy

Effective Date: July 31, 2025

1. Overview

At FinoTech Digital, we strive to provide the highest quality services and digital products. Due to the nature of our offerings — such as digital tools, software, mobile apps, or subscriptions — we follow a strict Cancellation & Refund Policy as outlined below.

2. Cancellation Policy

Once a digital service or product is purchased or subscribed to, cancellations are not permitted. Users are advised to review product descriptions, trial options, and features before making a purchase.

3. Refund Policy

  • We do not issue refunds for digital services once the order is confirmed and access is granted.
  • No refund will be provided for partially used or unused services beyond the refund window, if any.
  • We do not offer refunds for:
    • In-app purchases or subscriptions through third-party platforms (e.g., Google Play Store or Apple App Store).
    • Failure to cancel services within the trial period, if offered.
    • Change of mind or dissatisfaction not related to a technical fault.

4. Exceptional Cases

Refunds may be granted only under the following exceptional circumstances:

  • The service was never delivered or activated due to a technical error on our end.
  • Duplicate payment made for the same product or subscription (verified by our billing system).

All refund requests must be submitted within 7 days of the transaction, with valid proof of payment.

5. How to Request a Refund

To request a refund under eligible conditions, please contact our support team at:

We aim to review and respond to refund requests within 3–5 business days. If approved, the refund will be processed and credited to your bank account within 5–7 working days.

6. Chargebacks

Initiating a chargeback without contacting us first may result in the suspension or termination of your account and services. We encourage customers to reach out to resolve any issues directly.

7. Changes to this Policy

We reserve the right to update or revise this policy at any time. Continued use of our services after any changes constitutes acceptance of the updated terms.

8. Contact Us

If you have any questions regarding this policy, feel free to reach out:

  • Name: FinoTech Digital
  • Email: sfinotech@gmail.com
  • Phone: +91 97131 92902
  • Address: 102, Fortune Business Center, 165 RNT Marg, Indore, MP, India 452001